Typology of
Organisational Stakeholders:
The typology of organizational
stakeholders in the figure shows two dimensions: potential for threat and
potential for cooperation. Note that stakeholders can move among the quadrants,
changing positions as situations and stakes change. Generally, officers of a
firm in confroversial situation, or situations that offer significant
opportunities for an organisation, try to influence and move stakeholders
toward type-1. (Weiss,2014)
|
Stakeholder’s
Potential for
Threat to Ogranisation
|
||
High
|
Low
|
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Stakeholder’s Potential for Cooperation with Ogranisation
|
High
|
Type-4
MIXED BLESSING
Strategy:
COLLABORATE
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Type-1
SUPPORTIVE
Strategy:
INVOLVE
|
Low
|
Type-3
NON-SUPPORTIVE
Strategy:
DEFEND
|
Type-2
MARGINAL
Strategy:
MONITOR
|
Figure: Diagnostic
Typology of Organisational Stakeholders [Source: Adopted from: Weiss,2014]
Type-1: Supportive Stakeholder, with low potential for threat
and high potential for cooperation. Here the strategy of the focal company is
to involve the supportive stakeholder. Think of both internal and external
stakeholders who might be supportive and who should be involved in the focal
organisation’s strategy.
Type-3: The Non-supportive stakeholder, who shows a high potential
for threat and a low potential for cooperation, represents an undesirable
stance from the perspective of the influencer. The suggested strategy in this
situation calls for the focal organisation to defend its interests and
reduce dependence on that stakeholder.
Type-4: Mixed Blessing stakeholder, with high potential for both
threat and cooperation. This stakeholder calls for collaborative
strategy. In this situation, the stakeholder could become a Supportive or Non-supportive
type. A collaborative strategy aims to move the stakeholder to the focal
company’s interests.
Type-2: The Marginal stakeholder. This stakeholder has a low
potential for both threat and cooperation. Such stakeholders may not be
interested in the issues of concern. The recommended strategy in this situation
is to monitor the stakeholder, to “wait and see” and minimize expenditure
of resources, until the stakeholder moves to a Mixed Blessing, Supportive, or
Non-supportive position. (Weiss,2014)
Bibliography:
Weiss, J. W. (2014), Business Ethics: A Stakeholder and Issues
Management Approach, California: Berrett-Koehler Publishers, Inc.
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