Distribution Channel:
A set of interdependent organizations involved in the process of
making a product or service available for use or consumption by the consumer or
business users.
Distribution Channel Functions:
Information: Gathering and distributing
marketing research and intelligence information about actors and forces in the
marketing environment needed for planning and aiding exchange.
Promotion: Developing and spreading
persuasive communications about an offer.
Contact: Finding and communicating with prospective buyers.
Matching: Shaping and fitting the
offer to the buyer’s needs, including activities such as manufacturing,
grading, assembling and packaging.
Negotiation: Reaching an agreement on
price and other terms of the offer so that ownership or possession can be
transferred.
Others help to fulfill the completed transactions:
Physical distribution: Transporting and storing
goods.
Financing: Acquiring and using funds
to cover the costs of the channel work.
Risk taking: Assuming the risks of
carrying out the channel work.
[ Channel level: A layer of
intermediaries that performs some work in bringing the product and
its ownership closer to the final buyer.]
Direct marketing channel: A marketing channel that
has no intermediary levels.
Indirect marketing channel: Channel containing one or
more intermediary levels.
Intensive distribution: Stocking the product in as
many outlets as possible.
Exclusive distribution: Giving a limited number of
dealers the exclusive right to distribute the company’s products in their
territories.
Selective distribution: The use of more than one,
but fewer than all, of the intermediaries who are willing to carry the
company’s products.
Physical Distribution (or marketing logistics): The tasks involved
in planning, implementing and controlling the physical flow of materials, final
goods, and related information from points of origin to points of consumption
to meet customer requirements at a profit.
Distribution Center: A large, highly automated
warehouse designed to receive goods from various plants and suppliers, take
orders, fill them efficiently and deliver goods to customers as quickly as
possible.
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